- Where required on Duotech Services, Inc.'s (DSI) Purchase Order (PO), suppliers must use DSI's customer-approved special process sources.
- Suppliers must contact DSI in the event of the discovery of nonconforming product/material. Arrangements for the approval of supplier nonconforming product/material must be as directed by a DSI authorized representative.
- Suppliers are required to notify DSI of any changes to a product and/or process and to obtain approval from an authorized representative prior to implementation (if applicable).
- DSI, its customers, and regulatory authorities retain the right of access to all supplier facilities involved in this order and to all records related to this transaction within four (4) years after final payment.
- DSI requires that its suppliers flow down all applicable AS9100/customer/regulatory requirements to any sub-suppliers (including requirements in the Purchasing documents and key characteristics where required).
- Duotech Services, Inc. performs inspection activities at our facility to ensure that purchased product meets all applicable purchasing requirements.
- When DSI or its customer intends to perform verification at the supplier's premises, DSI will first state the intended verification arrangements and the method of product release. This information will be communicated on the DSI PO.
- Where specified in the contract, DSI's customer or customer's representative will be afforded the right to verify at the supplier's premises and DSI's premises that subcontracted product conforms to specified requirements. Verification by the customer is not used by DSI as evidence of effective control of quality by the supplier and shall not absolve DSI or its supplier of the responsibility to provide acceptable product, nor shall it preclude subsequent rejection by the customer.
- To prevent the purchase of counterfeit or suspect/unapproved products and to ensure product identification and traceability, DSI shall institute controls that include the requirement of Material Certificates, Certificates of Conformity, and/or other supporting documentation from its suppliers as is appropriate. Unless otherwise specified on the purchase order, all suppliers shall provide a Certificate of Conformance for each product purchased by DSI.
- Records are available for review by customers and regulatory authorities in accordance with contract or regulatory requirements.
- DSI may also require specific actions where timely and/or effective corrective actions to a supplier issue(s) are not achieved. These actions may include, but are not limited to, any or all of the following: withholding payment until the issue is resolved, removal of the supplier from DSI's Approved Supplier List, and other legal actions.
- All limited-life items must have a minimum of 75% life remaining upon receipt at DSI, per limits established by the Aerospace Standard for age control (shelf-lift), SAE AS 1933 and SAI ARP 5316, or the manufacturer or MIL-HDBK-695. One of the following is required:
- Cure date
- Date of Manufacture and Shelf Life
- Expiration Date
If applicable, manufacturer's name and batch/lot number are required.
- All quotations and sales by Duotech Services, Inc (DSI) are subject to DSI's current Terms and Conditions of Sale. Buyer hereby agrees to accept the materials, products or services hereby ordered and accept these terms and conditions of sale. Any modification of these terms must be made in writing and submitted to DSI for approval and acceptance. These terms and conditions of sale, together with any referenced exhibits, attached or other documents, constitute the entire agreement between the parties with respect to the subject matter and supersede any previous or current agreements otherwise negotiated.
- The repair/overhaul of an item by DSI is warranted against defects in material or workmanship for one (1) year from the date of shipment from DSI. This warranty does not cover normal wear and tear and shall be null and void if modified, improperly installed or used, damaged by accident or neglect, or in the event any parts are improperly installed or replaced by the user. This warranty covers those parts, sub-assemblies, or any other item that was involved in the original repair/overhaul.
- DSI considers asset cannibalization as normal activity during the repair process. DSI shall not be liable for the value of cannibalized components.
- DSI warrants the item to the original purchaser (Buyer) of the repair/overhaul. DSI's sole obligation under this warranty shall be to furnish parts and labor for the repair or replacement of items found to be defective in material or workmanship during the warranty period. If DSI determines that the item returned for warranty service is not defective as herein defined, the Buyer shall pay all costs, handling and transportation. The above warranty is in lieu of all other warranties, express or implied, oral or written, statutory or otherwise, including any implied warranty of use or fitness for a particular purpose.
- Payment terms on all sales and quotations are Net 30 days from the date of delivery, unless otherwise negotiated by authorized representatives from both parties. Furthermore, payment of outstanding invoices shall not be dependent upon delivery additional goods or services. Late payments are subject to late fees amounting up to a maximum of 1% of the total invoice value per month until complete payment of invoice amount.
- Shipment terms are FOB Origin, unless otherwise quoted or agreed upon by both parties. DSI shall not be liable for damage or mishandling by the freight forwarder in the event of damage to assets.
- All Purchase Orders and Contracts shall become effective once signed or otherwise accepted by both parties and will apply to the sale of all products and services prior to its termination. Either party may terminate an Agreement at any time upon thirty (30) days prior written notice to the other party. In the event of any termination of this Agreement with or without cause, or any termination or cancellation of any purchase order, or party thereof, and notwithstanding anything to the contrary contained in this Contract, customer will be liable for payment for any special, custom, Customer specific, non-stock, value-added, including all work in process, open orders in support of the Agreement and for payment for products delivered prior to the effective date of termination.
- Unless otherwise negotiated, evaluation quotations shall expire on the date noted on the evaluation letterhead and are subject to change after that date. Expiration and subsequent change of evaluation quotations shall in no way affect the purchaser's obligation to pay the quoted evaluation fee.
- If purchaser fails to provide disposition of assets within six (6) months after submission of evaluation, DSI shall consider them abandoned and shall dispose of them accordingly.
Last modified, 29SEP2011
